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Returns

Code-2 Return Policy:

Defective Product Return:

Code-2 provides a 30-day warranty on all purchased products. If you identify a product defect, contact CustomerService@Code-2.com for instructions. Code-2 will cover the return shipping cost on any defective product. 

Sizing Error / Purchase Error:

In the event that the customer purchases the wrong product and / or purchases the wrong size, they may return the product to Code-2 so long as the product remains in new condition (unworn, tags still in place, all packaging intact). These returns will be shipped back to Code-2 at the customers expense. 

Customized Items:

With the exception of product defect, items that have been customized are ineligible for return. This includes:

  • Badges
  • Embellished items (Embroidery, Vinyl, Patch / Velcro placement ect.) 
  • Custom Shields

All returns are to be returned to the following address: 

Code-2 

7235 State Route 96

Victor, NY 14564