Code-2 Return Policy:
Defective Product Return:
Code-2 provides a 30-day warranty on all purchased products. If you identify a product defect, contact CustomerService@Code-2.com for instructions. Code-2 will cover the return shipping cost on any defective product.
Sizing Error / Purchase Error:
In the event that the customer purchases the wrong product and / or purchases the wrong size, they may return the product to Code-2 so long as the product remains in new condition (unworn, tags still in place, all packaging intact). These returns will be shipped back to Code-2 at the customers expense.
With the exception of product defect, items that have been customized are ineligible for return. This includes:
- Embellished items (Embroidery, Vinyl, Patch / Velcro placement ect.)
- Custom Shields
All returns are to be returned to the following address:
7235 State Route 96
Victor, NY 14564